Shipping policy
Thank you for shopping with Trailside Story! We’re a small, adventure-inspired brand dedicated to creating high-quality outdoor apparel for campers, hikers, and nature lovers.
Processing Time
Orders are typically processed and shipped within 5–7 business days after your order is placed. Each item is made to order to reduce waste and ensure the highest print quality.
Shipping Time
Once your order has shipped, please allow 2–5 business days for delivery within the United States. Delivery times may vary depending on your location and the carrier’s schedule, especially during holidays or peak seasons.
Shipping Rates
Shipping rates are weight-based and calculated at checkout. Costs may vary depending on the product, destination, and carrier.
Delays & Issues
While we do our best to ensure timely delivery, occasional delays can occur due to factors outside our control (e.g., severe weather, postal delays). If your order hasn’t arrived within 10 business days of shipping, please contact us at trailsidestory@gmail.com.
Returns or Exchanges
Please refer to our Return & Refund Policy for details on returns, replacements, or exchanges related to shipping issues.
Contact Us
If you have any questions about your order or shipping, we’re always happy to help!
Email: trailsidestory@gmail.com
Trailside Story – Inspired by Life on the Trail